Refund/Cancellation Policy
Thank you for choosing UTL as your partner onboarding platform. This
Refund/Cancellation Policy governs the refund and cancellation process for the services
provided through the UTL website (www.utleseva.com) (referred to as the
"Website"). Please read this policy carefully before engaging with our services. By using the
Website, you acknowledge that you have read, understood, and agreed to the terms of this
Refund/Cancellation Policy.
Refund Eligibility:
a. Refunds may be issued solely at the discretion of United Telecoms Limited ("UTL,"
"we," "us," or "our").
b. Refunds are subject to the terms and conditions outlined in this policy and applicable laws
and regulations.
Cancellation of Partnership:
a. If you wish to cancel your partnership application or discontinue your partnership with
UTL, you must submit a cancellation request in writing to the email address
provided in Section 5.
b. UTL will review your cancellation request and determine if a refund is applicable
based on the circumstances and the stage of the partnership onboarding process.
Refund Process:
a. Refund requests will be processed within a reasonable time frame.
b. If your refund request is approved, UTL will issue the refund using the original
method of payment. Please note that the processing time for the refund may vary depending
on the payment provider and other factors beyond our control.
Non-Refundable Fees:
a. Certain fees, charges, or administrative costs associated with the partnership onboarding
process may be non-refundable. These fees will be clearly communicated to you during the
onboarding process or upon request.
Contact Us:
a. If you have any questions or concerns regarding our refund and cancellation policy, or if
you need to request a refund, please contact us at:
Email: utleseva@gmail.com
Changes to the Refund/Cancellation Policy:
a. We reserve the right to modify or update this Refund/Cancellation Policy at any time,
without prior notice. The updated policy will be effective upon posting on the Website.
b. It is your responsibility to review this policy periodically for any changes.
Please note that this Refund/Cancellation Policy is specific to the partnership onboarding
process facilitated through the UTL website and may not apply to other services
provided by United Telecoms Limited.
By using the Website and engaging with our services, you acknowledge that you have read,
understood, and agreed to the terms and conditions outlined in this Refund/Cancellation
Policy.